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Appliance repair help and repair parts...
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Many times a complaint of noises ( grinding or scraping ) can be traced to a cracked impeller in many of the common motor and pump assemblies used today. Sometimes a poor washing complaint is common after this wash impeller has cracked. Remove power first before investigating.
The motor shaft has started to rust and swells out and this swelling cracks the upper impeller. Most times a new seal and impeller kit can cure this complaint but sanding and cleaning of motor shaft is required before replacing the new seals and impellers.