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Dryer repair help and repair parts...

Dryer References - Dryer Maintenance Tips - Frequently Asked Questions

Dryer Repair Help

Duet Washer Help

Whirlpool Duet front load washer ( some of the Kenmore front load washers are the same - 110.######## )

  1. Changing the rubber door gasket boot help
  2. Common fault codes for this style of an washer
  3. Some info on an F02 drain problem
  4. Whirlpool - Kenmore Duet/HE3t Washer Repair Manual
  5. Duet Sport F21 problem
  6. Some new Duet problems and fault codes like F06, F11 and door switch problems
  7. DL problem on my Kenmore HE3T frontload washer

WHIRLPOOL Duet & Duet HT

Failure
Code
Condition
Check/Repair
F/H

No water detected entering machine or Pressure switch trip not detected.

If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed.

Or

If the control has turned the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash.

 

Press PAUSE/CANCEL twice to clear the display.
orange bullet If there is no water in the unit:
1. Make sure that both valves at the water source(s) are turned on all the way.
2. Check for plugged or kinked inlet hoses or plugged screens in the inlet valves
3. Verify inlet valve operation
orange bullet If there is water in the unit:
1. Verify Drain pump operation
2. Pressure Switch Hose is in good condition and properly connected to Tub and Pressure switch
orange bullet Verify there is not a siphon problem
orange bullet Verify wire harness connections to:Inlet Valves, Pressure Switch, Drain Pump, Flow Meter, and Central Control Unit (CCU)
orange bullet Check all hoses for possible leaks
orange bullet Verify pressure switch operation
orange bullet Verify flow meter operation
orange bullet Verify CCU operation
F/02

Long Drain

If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.

NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

 

Press PAUSE/CANCEL twice to clear the display.
orange bullet Check the drain hose and make sure it is not plugged or kinked.
orange bullet Check the electrical connections at the pump and make sure the pump is running.
orange bullet Check the drain pump filter for foreign objects.
orange bullet If the above does not correct the problem, replace the pump.
F/05

Water Temperature Sensor Error

If during the water heating step in wash cycle, the water temperature sensor (NTC) value is out of range, or the heating element circuit has failed, the "F/05" error code will be displayed.

orange bullet Check the Water Temperature Sensor, Heating Element and Element Relay
orange bullet Check connections to the Sensor, Heating Element and Relay
F/06

Drive Motor Tachometer Error

The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin, the door will be unlocked after 3 minutes.

orange bullet Check wire harness connections between the Drive Motor/Tachometer and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU)
orange bullet Check the Drive Motor
orange bullet Check the MCU
orange bullet Check the Wire Harness
F/07

Motor Control Unit Error

The Central Control Unit has detected a short in the motor control unit. If a failure occurs during high-speed spin, the door will be unlocked after 3 minutes.

orange bullet Check wire harness connections between the Drive Motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU)
orange bullet Check the MCU
orange bullet Check the Drive Motor
orange bullet Check the Wire Harness
F/09

Overflow Condition

If the Overflow contact on the pressure switch is Closed for more than 60 seconds and Overflow condition will occur. In an Overflow condition, the Door will remain locked, and the Drain Pump will run constantly, even if PAUSE/CANCEL is pressed twice and the Display is cleared. Unplug the unit to service.

orange bullet Check the drain hose and make sure it is not plugged or inked.
orange bullet Check Wire Harness connectors to the Drain Pump, Pressure Switch, and Central Control Unit (CCU)
orange bullet Check/Clean Drain Pump Filter of foreign objects
orange bullet Check for Drain Pump Failure
orange bullet Check the Inlet Valve for proper shut off
orange bullet Check the Pressure switch for proper operation
F/10

Motor Control Unit (MCU) Heat Sink Thermal Trip

If the thermal protector on the MCU heat sink gets too hot, it will open the thermal protector on the heat sink which will stop motor functions and an "F/10" will be displayed.

orange bullet Check for Proper Installation, verify the unit is not located near a source of heat and has proper ventilation.
orange bullet Check Wire Harness connectors to the MCU, and Central Control Unit (CCU)
orange bullet Check the Drive system for any worn or failed components
orange bullet Check MCU
orange bullet Check Motor
F/11

Serial Communication Error

Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

orange bullet Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
orange bullet Check the Drive system for any worn or failed components
orange bullet Check MCU
orange bullet Check CCU
orange bullet Check Motor
orange bullet Check Wire Harness
F/13

Dispenser Circuit Error

If the dispenser motor is not able to be driven to it's proper position.

orange bullet Check mechanical linkage from dispenser motor to the top of the dispenser.
orange bullet Check Wire Harness connections to the dispenser motor and Central Control Unit (CCU)
orange bullet Check Dispenser Motor
F/14

EEPROM Error

The Central Condrol Unit (CCU) receives it's data from an EEPROMonboard the CCU. If there is an error reading this data, it will cuse this error.

orange bullet A power glitch may cause this error. Try unplugging the Unit for two minutes to see if that fixes the error.
orange bullet Check CCU
F/15

Motor Control Unit (MCU) Error

If the MCU detects multiple resets or errors during a wash cycle, it will go into this error mode.

orange bullet Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
orange bullet Check Drive belt
orange bullet Check MCU
orange bullet Check Motor
orange bullet Check Wire Harness
Sud

SUDS LOCK (Overdose of Detergent detected during the Wash Cycle)

The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

orange bullet If too much detergent was used, run the unit through a Rinse/Spin cycle, then a Normal cycle, without adding any detergent. This should clear the unit of the excess detergent.
orange bullet Check the drain hose and make sure it is not plugged or kinked.
orange bullet Check Wire Harness connectors to the Drain Pump, Pressure Switch, and Central Control Unit (CCU)
orange bullet Check/Clean Drain Pump Filter of foreign objects
orange bullet Check Drain Pump
orange bullet Check Pressure Switch
orange bullet Check CCU
F/dL

Door Lock Error

A Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error.

orange bullet Door Lock Mechanism broken or removed from the Door
orange bullet Check Door Lock/Switch Assembly
orange bullet Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
orange bullet Door Lock/Switch Assembly Failure
F/dU

Door Unlock Error

A Door Unlock Error occurs if the door cannot be unlocked. It will try to unlock the door 6 times before displaying the error.

orange bullet Door Lock Mechanism broken.
orange bullet Check Door Lock/Switch Assembly for foreign objects
orange bullet Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
orange bullet Door Lock/Switch Assembly Failure

My daughter was doing a load of towels in my Kenmore Elite HE3t front loading machine, when I went back to put them in the dryer the washer had a load of water in it and an error reading of F02. Checked the manual Could not find anything wrong with the Drain Hose?

These are the possibilities for that error code at one web site:

Press PAUSE/CANCEL twice to clear the display.

  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump.

F02 is long drain.

Just because it came up doesn't mean there's a problem, it simply means there was a failure during the cycle, if it returns on a regular basis, you have a problem.

F02 error could be caused by the over use of soap, you need to make sure your using 2 tablespoons of HE soap, 1/4 cap at the most.

Over sudsing, could cause the water pump to run longer, the pump is designed for 15 min duty cycle which means, 15 minutes on to 45 minutes off. The computer may sense too much soap, and continue to pump. HE soap will cure that, along with SUD error, possible F09 (overflow condition), you may also notice the timing is wrong, HE soap works well in these machines and F/l washer go hand in hand

if the F02 returns the remove the 3 torx screws from the bottom kick panel, and remove the kick panel, right there in the middle you will see a big round handle, turn it and then slide it out, have some towels ready, there will be some water in there, and check to see if you have any thing in there that will slow water flow, tooth picks and other "floating" items may jam the impeller.

More...

A friends HE3 would not drain. F02 error message was showing. The filter had coins, pencils, a wire from a bra, and a piece of cloth that was stuck in the pump impeller vanes. Cleaned it all out put it back together and it worked.

For others that encounter the same problem: (The fix is very easy).

Unplug the washer. Remove the 3 Torx head screws (located left, center, and right) from the front bottom kick panel of the washer. The drain/filter/pump is right in front. First remove as much water from the washer as you can. Place a large towel under the pump - a lot of water will come out when you remove the filter cover cap. Remove the drain filter cover cap by turning the filter cover cap counterclockwise. Remove the filter and check the housing and pump impeller vanes for debris (see if you can move the pumps impeller by hand). Clean the cover cap gasket and the gaskets mating surface. Replace the filter and close the cover cap firmly. Run a short wash cycle and check for any leaks at the filter cover cap. Replace the kick panel if none are found. Good luck.

I have a 14 month old Duet Sport that has developed a problem which results in a F21 code. The machine seems to work until the water needs to be pumped from the drum. We can hear the pump kick on and run until it cavitates continuously for a long while before finally displaying the f21 code.

F21 is:

LONG DRAIN

If the drain time exceeds 8 minutes the water valves turn off.

NOTES:

After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed. Press PAUSE/CANCEL two times to clear the display.

Possible Causes/Procedure

  1. Check the drain hose and make sure it is not plugged or kinked.
  2. Unplug washer or disconnect power.
  3. Check the electrical connections at the pump and make sure the pump is running.
  4. Check the drain pump filter for foreign objects.
  5. Plug in washer or reconnect power.
  6. If the above does not correct the problem, go to step 7.
  7. Unplug washer or disconnect power.
  8. Replace the pump.

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