Maytag Neptune MAH3000 & MAH4000 help chart

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Neptune Problem solving chart - MAH3000, MAH4000 and MAH5500A....

	Neptune Problem solving chart - MAH3000 & 4000
Problem	Cause	Details
stops mid cycle	water fill time excessive	inlet screens plugged on fill valve, check voltage at valve
stops mid cycle	unbalanced circuit open	weak inertia switch and/or intermittent out of balance wiring harness
stops mid cycle	door lock mechanism	door lock enable switch not made, check wax motor for full extension 1/4"
stops mid cycle	wiring connections at machine control board	check 1A, 1B, 2A, 2B timer connections at the machine control board
stops mid cycle	clogged cold water screen	1st and 2nd rinses are always cold. if cold valve screen is clogged the washer will stop mid cycle due to long fill times
timer doesn't advance	prior to series 34*	timer contact 2A loose connection at timer or machine control board, unit will appear dead, no lights on
timer doesn't advance	*series 34 and later**	timer contact 2A loose at timer or machine control board, on light will be on, but timer doesn't advance
timer doesn't advance	stops at end of wash cycle	2A timer contact doesn't make. machine delays for 1 hour. if advanced to 1st spin and delay continues machine defaults off. if advanced to 2nd spin, will complete cycle
wet clothes at end of cycle	suds detection	too much detergent/soap used. cannot properly spin out clothes
wet clothes at end of cycle	out of balance	partial load of mixed clothes, can't balance properly
wet clothes at end of cycle	out of balance	not leveled properly, bad floor
wet clothes at end of cycle	won't pump out	plugged pump, plugged/restricted sump, improper drain, drain too high
vibration	not leveled properly	level machine, make sure leg cups are on, lock all 4 leg nuts
vibration	weak floor	add support to the floor
vibration	loose cabinet screws	tighten screws, check screws on front shroud especially if the door has been reversed
vibration	broken spinner support assy	tear down and replace spinner support and seals
vibration	balance ring bad	replace spinner basket, balance ring has lost it's solution, leaked out
vibration	damper plate in door	make sure springs have not become detached. if ant springs have irregularities, replace all springs

* Series is the first two digits of your serial number

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