Washing Machine FAQs

Q - How do I access a direct drive Whirlpool built washing machine? - Check this out here

Q - How do I access a direct drive Whirlpool built washing machine?

Q - My washer seems to keep filling with water, the water keeps coming in the washer and going out the drain without the washer motor running.

A - This often is a drain hose that is too low or a drain hose that has been pushed too far down inside the stand pipe....the water is actually siphoning out of the washer. Do not "seal" the drain hose to the house plumbing pipe, this will also allow the water to be siphoned out.

Q - My washer keeps moving around on the floor, is there any simple things that I can check ?

A - Yes, there is...The legs on the washer are adjustable, the rear legs are often ( not always ) self adjusting, make sure the legs are not stuck and that they can move freely. But the front legs can screw in and out to move the washer depending on the floor the washer is sitting on. Make sure the washer is as low to the floor as possible. When the legs are screwed out too far the washer becomes wobbly. Often on the metal style legs there are lock nuts that can be tightened to secure the legs so they don't move on you. washers where really meant to sit on a cement floor, if your washer is on a wooden floor look carefully at the strength of the floor. If the floor is moving up and down when the washer is running, the floor may not be strong enough to support the washers weight. Most main floor laundry rooms floors are nailed down, the sub-floor is more secure if the sub-floor has been screwed down. Sometimes extra support may have to be added under the flooring to add some strength.

Q - My washer is leaking, how can I tell from what the water is leaking from ?

A - Check the easy stuff first, fill hoses tight?- drain hose cracked?

Failing those checks, cut a piece of cardboard slightly smaller than the size of your washer. Slip the cardboard under the washer and run a short load. Look carefully at the water mark on the cardboard. The mark on the cardboard the water leak will leave, will help you tell from which side or front to back the leak is common from. This will help point you in the correct direction to look for the trouble maker.

Q - My washer will not fill with cold water

A - More often than not, this is a bad fill valve. Please see the filling section.

Q - My washer will not fill with hot water

A - More often than not, this is a bad fill valve. Please see the filling section.

Q - My washer fills slowly with water, what can I do ?

A - Two things could be your problem...
1) - sometimes the screens in the fill valve or inside the ends of the fill hose get clogged up...use a tooth brush to clean them out. Don't forget to shut off the water first before removing the hoses to check for this.
2) - The fill valve itself may not be opening fully = time for a new fill valve.

Washing Machine Repair Parts

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Washing Machine FAQs

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