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On older GE fridge's there is an access panel on the inside of the freezer door that will allow you access to the ice dispenser workings. Please see the picture below. The access panel must be pulled out from the middle until the top clips come disengaged from the top of the liner opening, then lift the access panel off the tabs from the bottom of the liner opening.
Newer GE fridge's have a front serviceable ice dispenser. Remove the upper front escutcheon ( the part with the writing - it will "pop" off towards you ). The rubber cup pad has to be removed, it also will just come off when you pull it towards you. There are 4 screws to remove to allow you to remove the upper part of the dispenser ,this will give you access to the working parts. See parts break down below....
GE's newest SxS refrigerator dispenser. Small flat screwdriver to pry/ease the bottom part of the
key panel loose and out towards you...
The model # is ZISS420DMAS ( this refrigerator had a metal trim around the doors and panels ) The way it worked on my fridge was:
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