Symptom	Causes	Test procedure	Solution
Control will not function and no pad response	No power to transformer	Check transformer input for 120 volts AC	Reset breaker, replace fuse, plug in machine
"	Transformer	Check transformer for 10 & 26 volts output	Replace transformer
"	Wire harness	Check for 10 & 26 volts at the control board	Replace wiring
"	Touch pad	Plug electric ribbon of a new touch pad assembly into ribbon connector	Replace membrane/touch pad switch
"	Control Board	If all above checks pass	Replace control board
Control will stay on unless a program pad is help down	Control board	Replaced control board	Replace control board
An LED or display segment won't light	Control board	Initiate the visual diagnostics. If any LED or segment won't light	Replace the control board
Relay, water valve, or lid switch will not function	Transformer	Check transformer for 26 volts output	Replace transformer
"	Wire harness	Check for 26 volts on the control board	Replace wiring
"	Control board	Insert diagnostic board (38207) and perform diagnostic check	Replace control board
"	Wire harness	check for 24 volts at the board and relays	Replace wiring
"	All relays have failed opened	Turn on each machine (dryer&washer) and check each relay for contact closure. Check relay coils for continuity	Replace relays
Motor runs continuously	Run relay engaged	Check for constant 24v to relay coil, check for stuck relay contact	Replace control board or relay
"	Reversing relay	Check for 24v to coil on spin, check coil continuity	Replace reversing relay
"	Reversing relay	Check for constant 24v to relay coil. Check for stuck relay	Replace control board or relay
Washer will not spin or agitate	No power to washer	Check for 120volts input to the washer	Plug in washer. Reset breaker for replace fuse
"	Lid open	"L" will persist in washer display if the lid isn't shut	Shut lid
"	Lid switch	Check for continuity across lid switch with the lid closed. Check for contiguity from control board output to motor run relay and from relay contacts to the motor	Replace lid switch, replace wiring
"	Motor	Perform motor check	Replace motor
"	Control board	Insert diagnostic board (38207) and perform diagnostic test	Replace control board
"	Motor run relay	put washer into spin and check for relay contact closure	Replace motor run relay
Washer spins instead of agitating	Reversing ( spin ) relay	With power off check relay for welded contacts	Replace reversing relay
"	Control board	Insert diagnostic board (38207) and perform diagnostic test	Replace control board
Washer agitates instead in spin cycle	No voltage to relay	Check for 24v across relay coil	No power, replace control board

"	Reversing ( spin ) relay	Put washer into spin and check for contact closure	Replace relay
"	Control board	Insert diagnostic board (38207) and perform diagnostic test	Replace control board
"	Wire harness	Check for continuity from spin relay to control board output and from spin relay contacts to the motor terminals	Replace wiring
Washer will not fill	No water to machine	Check faucets	Turn on faucets
"	Overflow switch	Check for continuity across switch - 4to5	Replace pressure switch if open
"	Water valve	Check for continuity across valve solenoids.	Replace valve
"	Water level switch	Check continuity of pressure switch	Replace pressure switch if necessary
"	Control board	Insert diagnostic board (38207) and perform diagnostic test	Replace board
Washer fills until the overflow switch disengages, level too high	Water level switch	Check continuity of pressure switch	Replace pressure switch if necessary
"	Wire harness	Check for continuity from the water level switch outputs to their board inputs	Replace wiring
"	Control board	Insert diagnostic board (38207) and perform diagnostic test	Replace control board
Washer overflows	Water valve	Turn control off. If the washer continues to fill replace fill valve. See above as well	Replace valve
Water levels are not right, washer agitates dry	Water level sensors	Check continuity of pressure switch	Replace pressure switch
"	Control board	Insert diagnostic board (38207) and perform diagnostic test	Replace control board
"	Wire harness	Check for continuity from the water level switch outputs to their board inputs	Replace wiring
"L" persists in washer display	Lid lock switch and linkage	Check for continuity across lid switch with the lid closed	Replace lid switch
"	Lid lock solenoid	Check lid lock solenoid actuation with the lid closed	Replace lid lock solenoid
"	Control board	Insert diagnostic board (38207) and perform diagnostic test Check for continuity from lid lock switch to its board input	Replace control board Replace lid switch
1E persists in washer display	Lid lock switch	With the lid open check for no continuity across the lid lock switch	Replace lid lock switch
"	Check control board	If previous test passed:	Replace control board
9E appears in washer display	Check door switch wiring	Unplug machine for 1 minute, then return power to machine. If 9E continues to occur when machine is on; Run diagnostic check with (38207) diagnostic board	Replace necessary parts ( door switch, control board)
"	Door switch	Continuity test switch	Replace switch
Dryer motor will not run	Door open	Dryer program LED's will blink with the dryer door open	Shut door
"	Door switch	With the door closed check for continuity across switch	Replace door switch
"	Wire harness	Check for continuity from door switch to its board input. Also check for continuity from the control board output to motor relay and from the relay contacts to the dryer motor.	Replace wiring

"	Motor	Perform motor test with test cord	Replace motor
"	Control board	Run diagnostic check with (38207) diagnostic board	Replace control board
"	Motor relay	Select a dryer cycle and check for relay contact closure	Replace motor relay
No heat	Cycle thermostat (regular)	Check for continuity across thermostat with the machine off	Replace cycling thermostat
"	High limit thermostat	Check for continuity across thermostat with the machine off	Replace high limit thermostat
"	Heater or gas valve	Check for continuity across heater or resistance readings across valve coils	Replace heater or coils
"	Motor	Check for continuity across the motor start switch with the dryer motor on	Replace motor or motor switch
"	Wire harness	Check for continuity from control board (actuator) output to heater relay and from the relay contacts to the heater or gas valve coils	Replace wiring
"	Control board	Run diagnostic check with (38207)	Replace control board
"	Heater relay	Put dryer into a time dry program and check relay operation	Replace heater relay
Unbalance occurs for no reason, "U" in display	Unbalance switch	Check for continuity across unbalance switch	Replace switch if continuity exists
"	Control board	If unbalance switch shows no continuity, run control board check	Replace control board
Unbalance signal will not occur (tones will not sounds)	Unbalance switch   Wire harness   Control board	With unbalance switch closed check for continuity Check for continuity from switch to board input Run diagnostic check with (38207)	Replace switch   Replace wiring   Replace control board
Speaker will not respond properly	Speaker   Control board	Replace speaker. If the new speaker responds the old one is bad If new speaker didn't respond, perform control check	Replace control board
Electronic dry will not dry clothes	Sensors	With the edge connector off, check for no continuity across sensors	Clean or replace sensor
"	Spark gap	With the edge connector off, check for no continuity from each sensor to ground	Replace spark gap
"	Wire harness	Check for no continuity from each sensor to the board	Replace wiring
6E appears in dryer display ( Temp control error ambient too cool)	Thermistor	Check for resistance ( 50-300K Ohm) across thermistor	Replace thermistor
"	Wire harness	Check for same resistance reading at the board	Replace wiring
"	Control board	Insert diagnostic board (38207) and perform diagnostic test	Replace control board
7E appears in dryer (Temp control error - overheating)	Check venting for restrictions		Correct venting
"	Thermistor	Check for resistance ( 50-300K Ohm) across thermistor	Replace thermistor
"	Control board	Insert diagnostic board (38207) and perform diagnostic test	Replace control board
"	Cycling thermostat (regular)	If previous tests have passed:	Replace cycling thermostat
8E appears in dryer display (motor relay circuit)	Dryer motor run relay	Check for continuity across relay coil	replace dryer motor relay

"	Wire harness	Check for continuity from the motor relay board output to the dryer door board input	Replace wiring
"	Control board	If previous tests passed:	Replace control board
Delicate temperature runs too hot and cool cycle runs with heat	Relay     Element	With the machine off check heater relay for stuck contacts. Insert diagnostic board (38207) and perform diagnostic test Test heating element for grounding to the metal frame	Replace relay, control board     Replace heating element

A single pad will not respond	Membrane switch	Insert new switch into switch tail connector if it responds:	Replace membrane switch
Multiple pad failures	Membrane switch     Control board	Insert new switch into switch tail connector if it responds:   If above test shows switch is good then: Run diagnostic test	Replace membrane switch     Replace control board